Water & Flood Damage

Every year one in five homes will experience water damage to a certain degree. Water and flood damage can happen at any time and when you least expect it. If you have a water event, you will need to have it addressed immediately. Within 48 hours mold will begin to form. Along with this, salt water can add another layer of damage due to the corrosive effects of salt.

Water causes damage quickly, often on contact, and must be addressed immediately to mitigate destructive results. Hiring a certified structural drying company can turn a devastating loss into a minor inconvenience. When a water damage event occurs, it’s important that you hire a trained professional who understands the ins and outs of a structure. We use industry specific moisture meters that help locate wet material and know how to dry out these wet materials so that microbial growth doesn’t occur. Water damage is progressive, and a successful restoration is time sensitive.

Sewer backups should always be considered a priority emergency as this water most likely contains viruses, bacteria or other dangerous microbes. All of these have the potential to cause serious illness! Time is of the essence!

Although you might be tempted to use a shop vacuum or call a company that only has equipment to dry carpet, you should consider that water is incredibly invasive. It will wick up walls, travel under base molding and sill plates, penetrate flooring (wood/laminate) and down to sub-flooring, and even cause damage to rooms below. In addition, if humidity inside the structure is not controlled, items that were not damaged from the original water damage can absorb harmful moisture from the air. Structures that are not dried out quickly and properly can become a food source for microbial growth, which will require professional mold removal. Our certified and trained technicians will work efficiently to restore damaged property, while preventing the development of future issues.

Whether it is a high alert event, such as a hurricane or tornado or an everyday event like a thunderstorm or a leak from your dishwasher; water damage and flooding can occur.

We will get your property back in order with just 5 easy steps:

  1. You call us at 302-464-1050 (non-emergency) or 302-650-2222 (Emergency)
  2. Our team of professionals will come to inspect your property and assess the damage
  3. We will use our state of the art equipment to remove the water
  4. We will dry and dehumidify the impacted area
  5. Once dry, we will clean and sanitize the area. Please note, we only use Green Products. They are better for you and our environment.

AQR does offer limited content restoration upon request or work with you to bring in an outside expert.

Water damage can be classified by the three types of contaminated water. AQR Professionals will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

The three types of contaminated water:

“Clean Water”

Clean water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

“Gray Water”

Gray water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

“Black Water”

Black water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

This is why AQR offers 24/7 emergency services. We have a professional ready to take your call at any time of day and service all of Delaware, Maryland’s Eastern Shore, New Jersey and Southeastern PA near the Delaware border.