Frequently Asked Questions (FAQ’S)


Can I clean mold with bleach?

No. Cleaning mold with bleach produces unintended consequences that include the spreading of mold spores into the air or other surfaces. As well, many household bleach products contain up to 97% of water. Water promotes mold growth.

Can mold grow in my brand-new home?

Yes. Mold spores are everywhere and can grow just as easily in a new home as an older home if the conditions are right.

What color is mold?

Mold can be almost any color.

Is black mold the only one that is toxic?

No. There are no “safe molds.” All molds can be harmful to your health and every person reacts differently to different types of mold.

What is the process to get rid of my mold?

Every mold damage scenario is different, and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. 302-464-1050 (non-emergency) or 302-650-2222 (Emergency)
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Restoration

What is the difference between Mold Remediation and Mold Removal?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. We understand mold and mold growth. AQR keeps our Delaware, Maryland, and Northern Virginia neighbors safe, by having the training and expertise to remediate the mold in your home or business.


How soon after a water incident occurs should I have a professional on site?

A timely response is critical; remediation should be completed within 48 hours to avoid mold growth.

How can I tell if I have water damage?

The best way is for a professional to come on site and use proper instruments to determine whether a sub-structure is wet or dry. Using your hand will not give you this information.

What are types of contaminated water?

1. Clean Water
2. Gray Water
3. Black Water